James Ochieng Ogalo (PhD), Lecturer, Kisii University, School of Information Science and Technology, Department of Computing Sciences, Kenya. E-mail: ogalojames@kisiiuniversity.ac.ke.
DOI: https://doi.org/10.5281/zenodo.17599932
Abstract
The system’s design should incorporate usability principles and take a comprehensive approach that considers both the user and their surrounding environment. It prioritizes the behaviors, needs and experiences of users. The design should prioritize inclusivity, seamless integration, and intuitive digital experiences. However, this approach brings challenges such as managing diverse stakeholders, overcoming resistance to change, addressing user diversity and accessibility, navigating technological limitations, and ensuring data privacy and ethical compliance. This necessitates striking a balance between user expectations, business objectives, stakeholder alignment, accessibility, and a comprehensive design approach. However, these efforts may be hindered by limited technological resources and resistance stemming from human diversity. Consequently, this study seeks to examine these challenges and propose strategies to address and mitigate them.
Keywords: User-centered design, Usability, User experience.
Citation
APA
Ochieng Ogalo, J. (2025). User Centric Design model in view of contextual Issues and Challenges. In Fastlane Journal (Vol. 1, Number 2, pp. 26–32). Fastlane Journal. https://doi.org/10.5281/zenodo.17599932
Chicago
Ochieng Ogalo, James. “User Centric Design Model in View of Contextual Issues and Challenges”. Fastlane Journal. Fastlane Journal, November 13, 2025. https://doi.org/10.5281/zenodo.17599932.
MLA
Ochieng Ogalo, J. “User Centric Design Model in View of Contextual Issues and Challenges”. Fastlane Journal, vol. 1, no. 2, Fastlane Journal, 13 Nov. 2025, pp. 26–32, https://doi.org/10.5281/zenodo.17599932.